We're here to help?

Where do you deliver to?

We're happy to offer free delivery on every order over $75 worldwide (excluding Alaska & Hawaii).

What is your policy on returns?

Not happy with your product or fit? Not to worry, we're here to help. TRUESWAT is proud to offer a 14-day return policy, please click "Our Return Policy" for more details.

How long will it take for me to receive my order?

From the moment that you click on checkout to the second your package arrives at your door takes around 10 to 14 days.

How do I measure myself accurately to get the right size?

Want to make extra sure you're getting a form-hugging fit? It's easy.

SHOES:

It is especially important to measure the length of your foot. Knowing how long your foot is will help you get the perfect shoe size, here's how to do it:

STEP 1: Put your foot on the piece of paper.
STEP 2: Holding your pen vertically, put a dot where your heel ends and where your longest toe ends.
STEP 3: Measure the distance between the two dots with your ruler.
STEP 4: Determine the length of your foot, and match it up with the size chart on the page.

PANTS / SHORTS :

The best pair of pants or shorts are nothing without a tailored fit - no compromises. There is always a return policy if it isn't 100% perfect.

Step 1 : Measure your waist just above your hips - or go for a size you know fits well.
Step 2 : Match it with our size chart - the elastic can stretch between 3-5cm.
Step 3 : Order your perfect size and get it delivered free.

* The Mojave Belt measures 135cm

What payment methods do you accept?

We accept all major debit and credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal or Google Pay!

Are you still shipping orders during Covid-19?

Yes! We are still fulfilling and shipping orders and our warehouse is taking all of the precautionary measures to ensure safety.

All orders placed during this time may experience shipping delays of an additional 2-3 business days. As always, we will do our best to communicate all estimated shipping timeframes with you and update you of any changes along the way!

Want to ask another question that you don't see here?

Please get in touch with us! Feel free to send your questions or queries to support@trueswat.com